ServiceGruppen

 

NIEUWS

  
  
  
  
  
  
  
 

(FEB. 2005) SERVICEGRUPPEN CHOOSE
Transvision Fleet Planner as their new dispatching tool for planning and managing their service technicians work days.
 
ServiceGruppen's mobile technicians provide repair and maintenance services within the fields of both hardware and software. This is an operation with a mix between fixed service jobs and continuously incoming urgent orders which is why ServiceGruppen needs a dynamic planning tool.
 
Transvision Fleet Planner handles the pre-planning early in the morning and the dynamic re-planning during the day as new urgent service calls appear and the technicians’ status reports are registered. The solution will be implemented for 55 mobile technicians and will also be used as a planning tool for the in-house technicians later.
 
The solution is presently being implemented as a pure office solution, but will soon be integrated via mobile communication with the technicians' portable PC’s making the dispatching 100 % real-time based.
 

Read more about
ServiceGruppen.
 
For more information, please find your Transvision contact.
 
 
Transvision A/S, Hejrevej 34D, 2400 Copenhagen, +45 88 88 87 87, info@transvision.dk